Call Us
Our Cruise Experts are ready to assist you.
Contact us with any questions about our award-winning river cruises to make a reservation and book your dream river cruise.
- Monday, Wednesday, Thursday, Friday - 09:00 to 18:00
- Tuesday - 09.30 to 18.00
- Saturday - 09:00 to 17:00
- Sunday & Bank Holidays - 10:00 to 16:00
Call us on: 046 949 1126
If you would like to contact us regarding an existing booking, our Administration Teams are available on the same number above between 9.30am – 5pm, Monday to Friday.
On-trip support network
For flight delays or any other issues that may arise.
Video Call
Prefer a video call? Just let us know and one of our Holiday Planners will arrange a suitable time and date.
Send Us an Email
Feel free to e-mail us if you need help planning your vacation, have a question about a current reservation or you just have some feedback or a suggestion you would like to share with us.
Talk to an Expert
With our years of vacation planning expertise and our passion for travel, we cannot wait to talk to you. Our dream team of Vacation Planners are available to you for a call to review your vacation interests, your questions, your wishes and hopes.
Media Requests
Are you interested in writing about Avalon? Do you need more information? We have a comprehensive bank of assets available for journalists. Visit our News Room for the latest press releases, logos and images, and additional background information.
Mailing Address
Mail questions and comments to:
Avalon Waterways
Fourth Floor
Gateway House
28 The Quadrant
Richmond
Surrey
TW9 1DN
United Kingdom